PRODUCTION TIME

Any piece that is featured on my website is typically ready to ship when you order it, as I rarely offer pieces on my site before they are finished. In the unlikely event a piece that has already been purchased is still showing as available, there is a chance I can recreate it, assuming I have the materials. If you would like to special order a piece, it can take longer for you to receive it, depending on the specifics of your order. Because I hand-make every piece, there is no specific timeline of how long any one project will take to complete. If you have a question about the amount of time a particular piece will require, I suggest you contact me at info@melissadudleydesigns.com and I will do my best to give you an estimate.

SHIPPING

My preferred method of shipping is via USPS, fully insured with signature required. If you would like a different carrier, I also ship via UPS and FedEx, also with signature required. Regardless of shipper, I provide tracking information to you as soon as I get it. If you are unable to sign for your package at the time of delivery and it is returned to me, you will be responsible for any additional shipping fees that are incurred. For any questions regarding shipping, email info@melissadudleydesigns.com.

RUSH

If an item requires rush delivery, reach out as soon as possible via email at info@melissadudleydesigns.com with the specific information regarding your order. That way, we can work together to create an appropriate timeline.