Your satisfaction is very important to me. If for any reason you are not satisfied with your purchase, jewelry and art work in original condition (unworn and unaltered) and accompanied by the original packaging and sales receipt, may be exchanged for a merchandise credit within 14 days at our studio.

*Custom designed merchandise, special ordered, and items engraved with personalized information cannot be returned or exchanged.

If mailing please include your receipt and the original packaging, and ship via insured USPS. If you have any shipping issues, please email info@melissadudleydesigns.com; it is possible that I can create a return shipping label for you.

Returns should be sent to:
Melissa Dudley
PO Box 5137
Nantucket, MA 02554
 
Bear in mind that items that have been worn cannot be refunded or exchanged. However, if you feel that a piece you have purchased is somehow flawed, reach out to me immediately via email (with a photo, if possible) and I will work to rectify the situation. Once I have received your return, if the piece is flawed we will refund your purchase price. Please allow up to 14 business days for your refund to appear on your credit card account.